Critical Infrastructure Solutions (CIS) LLC

APPROVED PRODUCT OR SERVICE: Mission-Critical Power and Cooling Solutions

HUB Status: No

MWBE Status: No

SBE Status: No

ABOUT THIS PARTNER:

Headquartered in Houston, TX, Critical Infrastructure Solutions (CIS) offers mission-critical power and cooling solutions including: UPS. CRAH, PDU, and Flywheel Storage. CIS also offers complementary services to meet the needs of clients with data centers, server rooms, and data closets.

• Purchasing

1. CIS meets with client to determine needs.
2. CIS proposes optimal solution to meet needs.
3. Upon acceptance, CP Member would place order.
4. CIS will then acknowledge the order was received.
5. When the order is shipped, CIS will notify CP Member.
6. CIS will then invoice member once equipment is received.

• Recurring Service Requests

1. CIS meets with client to determine needs.
2. CIS proposes optimal solution while confirming Service Agreement meets expectations of CP Member.
3. Upon acceptance, CP Member would place order.
4. CIS will then acknowledge the order was received and establish an Effective Date.
5. When the Certificate of Entitlement is received by CIS, it will be presented to CP Member.
6. CIS will then invoice member according to the terms of the Agreement.

• Periodic Service Requests

1. CIS meets with client to determine needs.
2. CIS proposes optimal solution to meet needs while confirming Scope of Work meets expectations of CP Member.
3. Upon acceptance, CP Member would place order.
4. CIS will then acknowledge order was received and initiate work according to the prearranged time schedule.
5. CIS will notify CP Member of progress and confirm expectations have been met.
6. CIS will then invoice member upon completion.

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