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Teaching Systems gets straight A’s on quality, service

Posted on August 4, 2016

Robots run around the room. 3D printers create architectural designs, dioramas, models of body parts – you name it. Laser machines engrave detailed artwork and maps on wood and carve chess sets out of stone. Is this Earth in the year 2200, perhaps? Actually, it’s today’s STEM-friendly classroom, thanks to Teaching Systems Inc.

“Teaching Systems works on getting the things we need,” said Don Kelly, a career and technical education specialist at Garland Independent School District. With Teaching Systems’ help, Kelly added, Garland ISD was even able to take advantage of a special “buy four, get two free” deal on 3D printers with Makerbot. 

“We just enjoy working with them,” he said.

Teaching Systems employees not only find the right deals and products for their customers, but they never fail to follow through.

‘Easy to work with’ every step of the way

Northside Independent School District Instructional Specialist Rosanna Perez mentioned that if she ever has a problem, Teaching Systems is sure to take care of it immediately. Because “success is the most important thing” to her and her students, the Teaching Systems staff know they need to make every product work
successfully.

Perez was not the only customer who said that Teaching Systems goes above and beyond to meet with Choice Partners members face-to-face and get them what they need.

“What I like about them most is that they actually come to El Paso and present their products,” said Eric Winkelman, director of career and technical education at El Paso Independent School District.

“They come on a regular basis, stop by and visit the teachers,” he added.

Winkelman also mentioned that El Paso ISD has been working with Teaching Systems for almost 20 years, and just one time was there an issue with shipping. However, he said that when Teaching Systems employees became aware of the problem, they apologized, took responsibility and quickly overnighted the product.

“They’ve always been easy to work with,” he explained.

Kelly cited an incident last year in which Garland ISD had difficulty fixing its broken embroidery machines. Teaching Systems not only helped them fix the machines but also set up future trainings for the teachers. Instead of leaving Garland ISD teachers on their own, Teaching Systems remained involved in the training process every step of the way.

Fluent in partnership and success

When Northside ISD knew that it would need learning labs for students taking foreign language AP classes due to a requirement to record and send MP3 files, it had to go with an option that could provide a seamless user experience.


“We wanted something that would work 100 percent of the time,” Perez said.

Naturally, the choice was Teaching Systems, who Perez says has a “really good” relationship with the Northside ISD technology department.

Teaching Systems provided the equipment for the language labs, as well as staff development and training resources for foreign language teachers.

“Our teachers feel comfortable with Teaching Systems,” Perez said. “They are more than a vendor; they’re a partner.”

Accessing Teaching Systems’ awarded contract through Choice Partners has been a plus for members.

“We’re satisfied with how smooth it’sbeen using co-op purchasing for Teaching Systems,” Winkelman said.

Employees at Teaching Systems agreed that working with a co-op has been a win-win. According to President and Vice President of Operations Kim Savage, Choice Partners has allowed for a “streamlined process” in business, bringing purchase orders in quickly through an awarded contract. She noted that the shortened bidding process is beneficial to both Teaching Systems and customers. 

“A lot of purchase orders have been able to come in because we’ve already been awarded a contract and that’s what [customers are] looking for,” Savage said. “When we say that we’re a Choice Partners contract, then it’s an order
immediately for both of us.”

To learn more about Teaching Systems and its Choice Partners contract, go to https://www.choicepartners.org/vendors/teaching-systems-inc-3 or call 817-417-7775 or for local sales representatives, please visit http://www.teachingsystems.com/contact.php

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