Government and education facilities don’t just want to feed people—they need to feed people. Their kitchens have zero room for unreliable equipment or halfhearted customer service, so when it’s time to make installations or repairs to keep hungry patrons moving through the lunch line, ISI Commercial Refrigeration gets a call.
“I use ISI for large and small equipment purchases, as [Sales Consultant] Chris Wiggins has always been one to be budget-minded to meet our needs as well as ensure quality delivery,” said New Caney ISD Child Nutrition Director Debbie Needham.
Jennifer Douglas, director of child nutrition, Galveston ISD, agreed that ISI “goes above and beyond” when it comes to customer service.
“ISI provides great service – they communicate well,” Douglas said. “Its customer service is very user-friendly and very flexible.”
In an industry where options for customization are all but endless, members said they enjoy working with a vendor that can help them see through the fog.
“I think what I like about [Wiggins] is that he stays on top of what is the going product at the time as well as any updates on equipment,” Needham said. ”He is knowledgeable about comparing products and helping us find which piece of equipment may work best, as it can vary by campus.”
As many governmental entities know, bringing tasty and nutritious food to the serving lines can be an arduous legal process. Luckily, Choice Partners cooperative purchasing contracts speed things up.
“I’ve always appreciated the work that Choice Partners does behind the scenes to make sure contracts are in compliance,” Douglas said.
For more information, contact Chris Wiggins at 713-861-4455 ext. 3508, firstname.lastname@example.org or visit https://www.choicepartners.org/vendors/isi-commercialrefrigeration-2.